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Subscription

Accessing subscription​

Go to Settings → Subscription in the left navigation. This section is only visible to TenantAdmins.

Managing your plan​

From the Subscription page you can:

  • View your current plan and billing cycle
  • Update your payment method
  • View billing history
  • Upgrade or change your plan

Payment​

RoundTrip uses Stripe for secure payment processing. Your card details are never stored on RoundTrip servers.

Cancellation​

To cancel your subscription contact us at support@traxsgroup.com. Your data is retained for 30 days after cancellation and can be exported on request.

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If you are on a founding customer plan your rate is locked in for the lifetime of your account.